Our Company

Privacy policy

The Plant Co., Ltd. (hereinafter referred to as “The Plant”) engages in various businesses, including system development.

In order to appropriately handle all personal information used in our business operations, the Company establishes this Privacy Policy as a code of conduct that all employees of the Company must adhere to, ensuring thorough compliance.

  1. The Company complies with laws, guidelines set by the government, and other standards related to the handling of personal information. Therefore, we have formulated a Personal Information Management System in accordance with the Japanese Industrial Standard "Requirements for Personal Information Protection Management Systems" (JIS Q 15001) and operate it appropriately.
  2. The Company conducts the appropriate acquisition, utilization, and provision of personal information, taking into consideration the nature and scale of its business. This includes not handling personal information beyond the scope necessary to achieve specific purposes and taking measures to prevent such handling.
  3. In cases where the Company outsources all or part of the handling of personal information, we provide necessary and appropriate supervision to the entrusted party to ensure the secure management of the entrusted personal information.
  4. Except with the consent of the individual or based on legal requirements, the Company does not provide personal information to third parties.
  5. The Company takes measures to prevent and correct leaks, losses, or damage to personal information.
  6. The Company strives for a prompt and appropriate response to complaints and consultations regarding the handling of personal information. Additionally, we accept requests such as disclosure of personal data held by the Company (notification of purpose of use, disclosure, correction/addition or deletion, suspension of use or provision, disclosure of records of third-party provision). For procedures related to requests for disclosure, please contact the "Personal Information Complaints and Consultation Desk" below.
  7. The Company continuously improves its Personal Information Protection Management System. For the content of the Privacy Policy and procedures related to requests for disclosure, please contact the "Personal Information Complaints and Consultation Desk" below.

＜Complaints and Consultation Contact for Personal Information＞

Company Name: The Plant Co., Ltd.

Complaints and Consultation Desk Manager: Anatole Varin

TEL: 03-6407-8067

E-mail: privacy@the-plant.com

Adopted: May 30, 2011 

Revised: September 8, 2023

The Plant Co., Ltd.

Director Anatole Varin

Handling of Personal Information

1. Name of the business handling Personal Information

The Plant Co., Ltd.
KDX Toranomon 1-Chome Building, 11F
Toranomon, 1 Chome−10−5,Minato City, Tokyo, 105-0001

Director Anatole Varin

2. Personal information protection manager's job title, affiliation, and contact information

Director Anatole Varin
(Contact information is same as "Personal Information Complaints and Consultation Desk" below)

3. Purpose of using Personal Information

<Purpose of Use for Personal Information Obtained through Non-Written Means>

(1) Personal information handled in business entrusted by business partners

・For the performance of entrusted tasks and the fulfillment of contractual obligations

・To carry out the handling of personal information entrusted, including communication and transmission to the individuals concerned

    (2) Personal information of individuals who inquire by phone

    ・To appropriately respond to inquiries and manage them effectively

      <Purpose of Use for All Held Personal Data>

      (1) Customer's Personal Information

      ・To manage the details of contracts with business partners appropriately

      ・For informing customers about our business, business communications, and information dissemination

      ・For contacting customers to provide requested services

      ・For the management of after-care services related to services provided to customers

        (2) Personal information of shareholders

        ・To exercise rights and fulfill obligations based on company and commercial laws

        ・To provide various conveniences from the company to shareholders

        ・To implement various measures to facilitate the relationship between shareholders and the company

        ・For shareholder management, including creating data based on specified criteria according to various laws

          (3) Personal information of individuals wishing to join our company

          ・For recruitment, providing information, and contacting those who have expressed interest or applied for employment

          ・For recruitment selection processes

            (4) Personal information of our employees

            ・For business-related communication, creating an employee roster, various legal procedures (including after the individual has left employment), and other employment management purposes

            ・For personnel selection, determining assignments and transfers, determining pay and benefits, tax processing, social insurance procedures, and providing welfare benefits

            ・For safety management measures in video and online monitoring

            ・For company PR or advertising materials

              (5) Personal information of individuals who contact our company

              ・For improving our customer service

              ・For accurately understanding and addressing inquiries and contact details

                (6) Specific personal information, etc.)

                ・To appropriately carry out statutory procedures such as creating withholding tax statements, payment records, health insurance and welfare pension insurance notifications, and employment insurance notifications

                  Note: In the above purposes of use, "to manage the details of contracts appropriately" includes use at the stage before entering into a contract and after the contract has ended.

                  4. Where to submit complaints regarding the handling of retained personal data

                  ・“Personal Information Complaints and Consultation Desk” (listed at the end)

                  5. Name of certified personal information protection organization and contact for complaint resolution

                  Japan Information Economy and Society Promotion Association

                  Personal information protection complaint consultation desk

                  Inside Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032

                  Phone number: 03-5860-7565 / 0120-700-779

                  6. Procedures for responding to requests for disclosure of retained personal data or records provided to third parties, etc.

                  (1) Address for requests for disclosure, etc.

                  ・“Personal Information Complaints and Consultation Desk” (listed at the end)

                  (2) Format of documents to be submitted when requesting disclosure, etc. and other methods of requesting disclosure, etc.

                  Please send the following to our "Personal Information Complaints and Consultation Desk" by post or courier. We will respond promptly without delay. Please note that we do not accept requests for disclosure, etc. by any means other than post or courier (visiting our office directly, email, fax, etc.).

                  a) “Application form for requests for disclosure, etc.” specified by our company
                  If you do not have it, please contact us. We will send it to you from here.

                  b) Identity verification documents

                  1) If the application is made by the person in question
                  ・Person's official certificate (copy)

                  2) In case of application by proxy
                  All applicable documents below.

                  ① Documents confirming power of attorney

                  legal representative
                  Copy of family register and other documents proving the qualifications

                  Voluntary agent (all of the following)
                  ・Power of attorney with the person's seal stamped on it

                  ・Personal seal registration certificate

                  ② Identity confirmation document of agent (official certificate (copy) of agent)

                  ③ Identity verification document of the person (official certificate (copy) of the person)

                  *Official certificate

                  Below, say A or B.

                  A One of the following

                  Driving license, driving history certificate, passport, personal number card (only the side with your name and photo displayed), etc.

                  B Two or more of the following documents

                  Public medical insurance insurance card, copy of resident card, certificate of items listed in resident card, pension handbook, medical insurance card for the elderly, membership card of national public servant mutual aid association or local public servant mutual aid association, child Dependent allowance certificate etc.

                  *The identity verification documents you provide will be used as follows. Please send only if you agree.

                  ・This personal information will be used to respond to requests for disclosure, etc. from the person in question.

                  ・Please make sure that sensitive personal information that is not necessary for identity verification is illegible by redacting it or otherwise making it illegible.

                  ・Except when required by law, personal information will not be provided to third parties without the consent of the individual. Additionally, we have no plans to outsource the handling of this personal information.

                  ・If we are unable to confirm your identity using identification documents, etc., we may not be able to respond to your request for disclosure, etc.

                  c) Fees

                  ・Regarding "notification of purpose of use" or "disclosure", a fee of 1,000 yen will be charged for each application. Please enclose a postal money order for 1,000 yen along with the above documents.

                  ・If the fee was not enclosed as described above, we will contact you to that effect, but if payment is not made within the specified period, it will be assumed that the request for disclosure, etc. has not been made. Please note that as a general rule, we will not return the documents you send us.

                  <Measures taken for safe management of retained personal data>

                  ・In order to ensure the proper handling of personal data, we will formulate and comply with a personal information protection policy that describes the name of the business, compliance with laws and regulations, safety management matters, complaint consultation desk, etc.

                  ・We will formulate and comply with personal data handling regulations regarding handling methods, persons in charge and their duties, etc. for each stage of acquisition, use, storage, provision, deletion/disposal, etc.

                  ・In addition to establishing a person responsible for the handling of personal data, we will clarify the employees who handle personal data and the scope of personal data handled by those employees, and take responsibility in the event that we identify any facts or signs of violations of laws or handling regulations. We will develop a reporting and communication system for those involved. In addition, we regularly conduct self-inspections regarding the handling of personal data, and conduct audits by other departments and external parties.

                  ・We will provide regular education and training to employees regarding matters to be noted regarding the handling of personal data. In addition, we will conclude a contract with our employees regarding matters related to confidentiality regarding personal data.

                  ・In areas where personal data is handled, we will control the entry and exit of employees and the devices they bring in, as well as take measures to prevent unauthorized persons from viewing personal data. In addition, we will take measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal data, and when carrying such equipment, electronic media, etc., including when moving within the workplace, it is easy for personal data to be stolen. We will take measures that are not clear.

                  ・We will implement access control to limit the scope of personnel and personal information databases, etc. handled. Additionally, we will introduce a mechanism to protect information systems that handle personal data from unauthorized external access or software.

                  ・When handling personal data in a foreign country, we will take necessary and appropriate measures for the safe management of personal data after understanding the systems, etc. regarding the protection of personal information in that foreign country.

                  ＜Complaints and Consultation Contact for Personal Information＞

                  Company Name: The Plant Co., Ltd.

                  Personal Information Protection Manager:Anatole Varin

                  Complaints and Consultation Desk Manager: Anatole Varin

                  Address: KDX Toranomon 1-Chome Building, 11F, Toranomon, 1 Chome−10−5,Minato City, Tokyo, 105-0001

                  TEL: 03-6407-8067

                  E-mail: privacy@the-plant.com

                  (Business hours: Monday to Friday, excluding holidays, 10:00 AM to 5:00 PM)

                  ※Notes

                  ・We are not responsible for documents that are lost in the mail or during delivery, or do not arrive due to accidents.

                  ・Please fill in all required information. If there are any defects in the documents, we may have to return them to you.

                  ・We may not be able to respond to requests for disclosure, etc. in cases that fall under exceptions to the Personal Information Protection Act.

                  ・Depending on the content, it may take some time.

                  ・Personal information collected in response to a request for disclosure, etc. shall be handled only to the extent necessary for the request, etc. We will properly dispose of the submitted documents.

                  ・As a result of "correction, etc." or "suspension of use, etc.", the corresponding service may become unavailable. Please be forewarned.​